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Returns and Warranties

Lookforbeautyonline accepts returns for credit or replacement within 30 days of purchase as per the following terms:

  • Lookforbeautyonline is not under any duty to accept products returned by the buyer, if the product is opened or used, due to health regulations.
  • Products can only be exchanged or credited, after the buyer has contacted Lookforbeautyonline and obtained authorisation, the cost of freight for any return is to be paid by the buyer and is not refundable.
  • Lookforbeautyonline WILL NOT accept returns without copies of original Documents for Purchases from our online store, plus confirmation of authorization for goods to be returned.
  • For damaged items to replaced or refunded - the item needs to be returned or a photograph of the damage to be emailed to Lookforbeautyonline.