FAQs

Telephone Orders:

If you would like to place an order over the phone, please give us a call on 0497 012 238 during business hours (8am to 4:30pm Monday to Thursday) and one of our friendly staff will happily assist you. Please note that telephone orders must be paid via Credit Card, which is processed on NAB secure server. 

Delivery:

PLEASE NOTE; All orders are authorised to be left at your given address, unless stated otherwise. If you would prefer for your items not to be left, please include this in the "order notes" section. 

All paid orders will be dispatched within 2-working-days, provided the items ordered are in stock. This is usually the case, as our most popular labels are pretty much always available. In the unlikely event of a delay, we will always contact you to let you know.

We charge a flat rate of $10.00 for all orders within Australia with FREE delivery for all orders over $50. 

Free Shipping within Australia when you spend $50 or more. 

This will be processed automatically before you Checkout. 

Shipping Internationally: 

With ambitions of world domination, we are happy to provide a quote to ship goods internationally. Contact our office by Email or Telephone for further information. 

Returns and Warranties: 

Lookforbeautyonline accepts returns for credit or replacement within 30 days of purchase as per the following terms:

  • Lookforbeautyonline is not under any duty to accept products returned by the buyer, if the product is opened or used, due to health regulations.
  • Products can only be exchanged or credited, after the buyer has contacted Lookforbeautyonline and obtained authorization, the cost of freight for any return is to be paid by the buyer and is not refundable.
  • Lookforbeautyonline WILL NOT accept returns without copies of original Documents for Purchases from our online store, plus confirmation of authorization for goods to be returned.
  • For damaged items to replaced or refunded - the item needs to be returned or a photograph of the damage to be emailed to Lookforbeautyonline.
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